Testimonials

Testimonials

This is what clients have said about our services –

'Margaret and Denise have provided training for Hartlepool's Integrated Working and Information Sharing Programme since May 2007 (including the Common Assessment Framework, Team Around the Child and Lead Practitioner Role). Their work has proved to be invaluable and we look forward to working with them in the future'. (Francesca Magog, Partnership and Integration Development Manager, Children's Services Department, Hartlepool Borough Council).

'Margaret and Denise (Parent Works) have completed work for Hartlepool Borough Council by writing a strategy in respect of "Hidden Harm". They were able to work to a tight deadline, were very professional in their approach and were able to consult with a range of professionals, voluntary agencies and service users. They also demonstrated effective facilitation skills by organising and running a workshop.The quality of their work is very good and they are well respected by personnel from all agencies across Hartlepool'.(Sheila O'Connor, Business Manager,Childrens Social Care Services,Hartlepool Borough Council)

I find both Margaret and Denise, a pleasure to work with, professional in their approach to the delivery of training and committed to providing excellence within their service provision. Statistical evaluation of the training they have delivered for me either as direct work or brokered work is in the upper quartile, with satisfaction percentages reaching 96.3% overall at excellent/very good.

I would not hesitate in recommending Margaret and Denise to any organisation who may be looking to increase the training and upskilling of their workforce.

(Helen Gordon, Regional Training Brokerage Coordinator,

The FINE Partnership)

‘Everyone contributed and worked well – thanks to excellent facilitators’ (Parent Engagement Officer, Darlington Children’s Centre – attended the Group Work Skills course)

‘I have found this course extremely useful and it has given me the insight into setting up a group, and the confidence to facilitate a group’ (Family Resource Worker, Hartlepool Children’s Social Care – attended the Group Work Skills course)

‘Found the mapping group processes & reflective practice, as well as how to use it, useful’ (Hartlepool Children’s Centre Officer – attended the Group Work Skills course)

‘Really enjoyed both days. Came to the group to learn & felt comfortable to do this. I felt my confidence increased especially by the second day’ (Family Resource Worker, Hartlepool Children’s Social Care – attended the Group Work Skills course)

‘I found the parts on session planning, timing & key learning points most useful’ (Inclusion Assistant, Behaviour for Learning Service, Stockton – attended the Group Work Skills course)

‘I found the parts on group dynamics & how these can influence the session to be the most useful’ (Early Years Practitioner, Darlington Children’s Centre - attended the Group Work Skills course)

‘All of this course was valuable to the work we do’ (Family Resource Worker, Hartlepool Children’s Social Care – commenting on an in-house, bespoke training course on Parenting Assessment)

‘This was really good training’ (Family Resource Worker, Hartlepool Children’s Social Care – commenting on an in-house, bespoke training course on Parenting Assessment)

‘The course was varied, interactive and kept me interested’ (Family Resource Worker, Hartlepool Children’s Social Care – commenting on an in-house, bespoke training course on Parenting Assessment)

‘The course was valuable and thought-provoking, a very good day’ (Family Resource Worker, Hartlepool Children’s Social Care – commenting on an in-house, bespoke training course on Working with Parents)

‘Specific training was useful and effective’ (Family Resource Worker, Hartlepool Children’s Social Care – commenting on an in-house, bespoke training course on Working with Parents)